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    Shipping Policy

    FREE SHIPPING
    We are glad to bring our customers great value and service. That’s why we provide free shipping from our warehouses around the world by ePacket or EMS and in USA by USPS.

    SHIPPING TO OVER 200 COUNTRIES
    We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.

    LOST/MISSING PACKAGES
    Gizmopool are not liable if the incorrect address is placed during the checkout process. Please make sure that your billing and shipping address is correct before processing your order. If we have made an error we will fully take responsibility of the original order that was made for you at no charge.

    CUSTOMS
    We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.

    SHIPPING TIME
    Shipping time varies by location. These are our estimates:

    Location                                  *Estimated Shipping Time
    United States                           8-14 Business days
    Canada, Europe                       8-15 Business days
    Australia, New Zealand            8-15 Business days
    Central & South America         10-20 Business days
    Asia                                          8-15 Business days
    Africa                                       15-30 Business days

    Max delivery time – 45 business days.
    *This doesn’t include our 2-5 day processing time.
    *All shipping times exclude clearance/customs delays

    *Shipping time may be delayed or changed according to the COVID-19 outbreak.
    We will try our best to get the order to you as soon as possible.

    TRACKING INFORMATION
    You will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available.


    MY TRACKING SAYS “NO INFORMATION AVAILABLE AT THE MOMENT”.
    For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

    WILL MY ITEMS BE SENT IN ONE PACKAGE?
    For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.
    If you have any other questions, please contact us and we will do our best to help you out.